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Prism
§ Customer story · Sheffield, UK

Fernwood Boxing

Boutique studio · 1 location · 280 members

“Saturday evenings back. I used to spend my Saturday running direct-debit retries and reconciling cash POS. Now the system runs the gym, and I run the gym — finally.”
Marcus Hill · Owner, Fernwood Boxing
280
Members
+6h/week
Owner time saved
82%
DD recovery

Before Prism

One owner, one site, three software tools, and Saturday evenings spent retrying failed direct debits and reconciling the till.

What changed

Prism Studio tier replaced the trio. Failed direct debits retry on a smart schedule that recovers 80% of transient failures without human chase. POS reconciles against the day's till automatically.

Where they are now

Six hours of owner time back per week. Direct-debit recovery at 82% before any human chase. Saturday evenings, recovered.

§ Suite in use

Fernwood Boxing
runs on these apps.

Staff
Back-of-house console
Member
Member-facing app
Kiosk
Lobby self-service

Run your gym like Fernwood Boxing does.

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