Before Prism
Eighteen sites, three acquired tooling stacks. Board reporting was a 10-day project at month-end. By the time decisions were made the data was a month stale.
What changed
Prism Intelligence consolidated the data warehouse. The weekly briefing replaced manual board-pack assembly. Wearable Connect added biometric leading indicators that turned out to predict churn 8–10 weeks ahead.
Where they are now
Board pack auto-renders nightly. Reporting lag dropped 9 days. Churn-risk model accuracy climbed 14 points after wearables joined the feature set.