Pick a plan based on your locations and members. Every plan ships with the full suite — Staff, Member, Kiosk, Signage and Studio — out of the box. Public on purpose.
Single-location studios under 500 active members.
Multi-room clubs with up to three sites and group training.
Multi-site operators, chains, franchises and leisure trusts.
| Feature | Studio US$99/month | Growth US$199/month | Enterprise US$399/month |
|---|---|---|---|
Capacity | |||
| Active members | 500 | 2,000 | Unlimited |
| Locations | 1 | 3 | 5 included; £79/site after |
| Kiosks | 1 | Unlimited | Unlimited |
| Signage screens | 2 | Unlimited | Unlimited |
Apps | |||
| Staff console | |||
| White-label Member app | |||
| Standalone branded iOS + Android app Published under your developer account on the App Store and Google Play. | |||
| Kiosk | |||
| Signage | |||
| Studio (class-floor displays) | |||
| Operator dashboard — single-site | |||
| Operator dashboard — multi-site rollups | |||
Operations | |||
| Class & resource scheduling | |||
| GoCardless + Stripe (passthrough) | |||
| Door & access control integrations | |||
| Prism Lockers — Bluetooth assignment | |||
| Wearable Connect | |||
| Instructor payroll exports | |||
| Live leaderboard (Studio app) | |||
| In-house BACS (0.9% + 15p) | |||
Intelligence | |||
| Live operations dashboard | |||
| Cohort retention analytics | |||
| Churn-risk scoring Daily updated risk score per active member. | |||
| Weekly briefing (auto) | |||
Platform | |||
| Open API + webhooks (read) | |||
| API (read + write) | |||
| SSO (SAML/OIDC) + SCIM | |||
| Uptime SLA (99.9%) | |||
| Dedicated CSM + QBRs | |||
| White-glove migration | |||
Support | |||
| Email support | |||
| Priority support | |||
| Quarterly business review | |||
Studio: 7–14 days, self-serve with import templates. Club: 21 days with our migration team. Enterprise: 4–8 weeks with white-glove migration from Mindbody, Glofox, ABC Fitness or Clubready.
Yes. We run parallel during migration so your previous member app stays live until your branded Prism Member app is ready. New bookings flow to Prism from day one.
No. Stripe processing fees are billed by Stripe directly. Prism does not mark up payment processing.
Club's branded app is white-labeled inside the Prism Member app shell — your colors, your logo, your domain. Enterprise ships a fully standalone app under your brand in the iOS App Store and Google Play Store, with your developer account.
Yes, any time. Upgrades are pro-rated to the day. Downgrades take effect at the next renewal.
Studio and Club are month-to-month. Enterprise is annual.
Kiosk runs on any 10" or larger iPad. Signage runs on any Android TV stick or set-top box (we recommend the Nvidia Shield or Onn 4K Pro). Class-floor displays for Studio need an HDMI display and an Android stick or Apple TV.
Native integrations: Salto KS, Brivo, Kisi. Anything else, talk to us — we have an open API and webhooks on Club and Enterprise.