PRISM
Prism Intelligence

The numbers, before the meeting needs them.

Every KPI, every cohort, every signal — unified across bookings, payments, access, and wearables. Published to the roles that need them. No weekly export ritual.

prism · intelligence

Live operations dashboard

The single screen your duty manager keeps open. Live check-ins, class fill rate, revenue running total, direct-debit failures, capacity alerts — all in one view, on every location.

  • Real-time check-in heatmap
  • DD failure queue with one-click retry
  • Per-location P&L for the day / week / month-to-date
Active now
284
DD pending
7
Churn risk
12

Cohort retention and leading signals

Retention by signup month, tier, acquisition channel, and first-class booked. The leading-indicator engine surfaces at-risk members 4–6 weeks before they cancel, so you can reach out while the problem is still reversible.

  • Rolling 12-month cohort curves
  • Churn-risk score per member, updated daily
  • Export a 'save list' to marketing automation in one click
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M0M3M6M12

The owner briefing

Every Monday morning, a written summary of what moved the business last week. Revenue, members, churn, top acquisition sources, top-risk accounts — generated automatically and worth reading.

  • Narrative summary, not a data dump
  • Anomaly detection: surfaces what changed, not just what happened
  • Forward-looking 'watch list' with recommended actions

How it connects

Intelligence lives inside one system.

Every Prism module reads the same member file. That means connection is the default, not the integration project.

Month 11 instead of month 13. We saw a cohort drift we hadn't seen before and rewrote our onboarding flow the same week. That alone paid for the switch twice over.

Sam Whitcomb

Owner, Ironshore Strength

Pricing for Intelligence

Growth and above

Member Intelligence add-on unlocks churn prediction on Growth (included on Enterprise).

See pricing

Ready to see your gym?

45-minute demo. We pull your numbers into a dashboard you can take home.