PRISM
Prism Payments

Direct debit, cards, invoices — at cost.

GoCardless for UK direct debit, Stripe for cards, optional in-house BACS on Enterprise. Published rates are passthrough — we do not mark up payment processing. Reconciliation is one click.

prism · payments
Jun direct debit · GoCardless
£49.00
Jul direct debit · GoCardless
£49.00
Aug direct debit · GoCardless
£49.00
Aug retry #1 · GoCardless
£49.00
Corporate allocation · Halo plc
−£25.00

Passthrough rates, always

The rates on your Prism invoice are the rates on GoCardless and Stripe's own pricing pages. No platform fee, no transaction margin, no volume 'uplift'. You can audit any transaction against the providers' own ledgers.

  • GoCardless direct debit: 1% + 20p (capped £4)
  • Stripe UK cards: 1.5% + 20p
  • Optional in-house BACS on Enterprise: 0.9% + 15p
Jun direct debit · GoCardless
£49.00
Jul direct debit · GoCardless
£49.00
Aug direct debit · GoCardless
£49.00
Aug retry #1 · GoCardless
£49.00
Corporate allocation · Halo plc
−£25.00

Retries, freezes, and holds — handled

Failed direct debits retry on a schedule that recovers 80% of transient failures without a chase. Freezes pause billing and access automatically, including pro-rata reconciliation when the freeze ends.

  • Smart retry schedule (M+3, M+5, M+10, then human review)
  • Holiday freeze with pro-rata reconciliation
  • Corporate allocation and reimbursement workflows
Active now
284
DD pending
7
Churn risk
12

One-click reconciliation

Month-end becomes a button. Every payment, refund, freeze day, and corporate allocation is pre-reconciled against Xero, NetSuite, or SAP. You approve the export — accounts approve the numbers.

  • Direct push to Xero, QuickBooks, NetSuite, SAP
  • Refund and chargeback audit trail per transaction
  • Board-ready MRR, churn, and ARPU in one view

How it connects

Payments lives inside one system.

Every Prism module reads the same member file. That means connection is the default, not the integration project.

We were paying 0.6% on top of GoCardless with our old provider. Prism showed the GoCardless invoice side by side. Twelve months later that 0.6% was the single biggest line-item saving.

Nina Caldwell

CFO, Keystone Clubs (12 sites)

Pricing for Payments

Every tier from Studio upward. In-house BACS from Enterprise.

See pricing

Ready to see your gym?

45-minute demo. We pull your numbers into a dashboard you can take home.