PRISM
Prism Wearable Connect

Biometrics, on the member's terms.

Members grant read access to their ring, watch, or strap and see sessions, recovery, and load in the Prism app. Aggregate data is anonymised and fuels better retention models — never sold, never traded.

prism · wearables
72recovery
HR zone 48:12
HR zone 314:20
HR zone 222:05
Calories486
Load (7d)428

Opt-in from the member app

One-tap pairing with the four major platforms. Revoke at any time, no data retention after revocation. Members see exactly what's shared in a plain-English consent sheet.

  • WHOOP, Apple Watch, Garmin, Fitbit
  • Plain-English consent sheet, granular toggles
  • Instant revocation, full data purge within 24h
72recovery
HR zone 48:12
HR zone 314:20
HR zone 222:05
Calories486
Load (7d)428

Coach-ready session view

PTs and group coaches see heart-rate zones, recovery, and session RPE alongside the programme. Members see their own data; coaches see only what's explicitly shared.

  • Heart-rate zones live during a group class
  • Recovery and strain over the last 7 days
  • Programme adherence scoring
Active now
284
DD pending
7
Churn risk
12

Retention intelligence, anonymised

Aggregate biometric patterns feed the churn model — recovery patterns and training load are surprisingly strong predictors of cancellation 8–10 weeks out. Always anonymised, never attributed to individuals.

  • Anonymised aggregation with differential privacy
  • Contributes to churn-risk scoring only
  • Never sold, never shared with third parties
6m12m24m
M0M3M6M12

How it connects

Wearable Connect lives inside one system.

Every Prism module reads the same member file. That means connection is the default, not the integration project.

We added Wearable Connect because members asked for it. What we didn't expect was it becoming the feature that actually predicts churn better than attendance.

Dr Helena Kato

Head of data, Polaris Performance

Pricing for Wearable Connect

Included on Growth and above.

Available on Studio as a £39/loc/month add-on.

See pricing

Ready to see your gym?

45-minute demo. We pull your numbers into a dashboard you can take home.